Customers & Suppliers

At any time, FRS wants to be a competent and reliable partner for clients and business partners alike. As such we guarantee highest safety levels on all of our national and international ferry shipping lines. Furthermore, we use all available and suitable online and offline channels to ensure fast communication and information at all times.

Our Standards

Punctuality is just the beginning: With our high standards and our long-standing expertise, we create unique travel experiences for our customers over and over again.

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Our Standards

Safety Ashore And At Sea

International standards are a matter of course for FRS. Thus, we guarantee a maximum of safety for our clients aboard our ships as well as ashore.

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Safety Ashore And At Sea

Customer Experience

FRS enhances the act of travelling with special services and offers while transparently communicating with our customers.

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Customer Experience

Name	Category	Purpose	Expires	Legal Basis
		Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit our Sites, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.	The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser	Art. 6 (1) a) GDPR
_ga	Performance	Used to distinguish users.	2 years	Art. 6 (1) a) GDPR
_gid	Performance	Used to distinguish users.	24 hours	Art. 6 (1) a) GDPR
_gat	Performance	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.	1 minute	Art. 6 (1) a) GDPR
AMP_TOKEN	Performance	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or errors retrieving a Client ID from AMP Client ID service.	30 seconds to 1 year	Art. 6 (1) a) GDPR
_gac_<property-id>	Performance	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.	90 days	Art. 6 (1) a) GDPR